We have encountered random issues with emails sent to TalkTalk and Tiscali (part of TalkTalk).
Some of our emails were rejected out-of -hand so you never received them. We don't get rejections from any other service provider and we don't get rejections from all TalkTalk accounts.
It's nothing you have done, and you are not alone. An internet search for 'Talk Talk IP Blacklisted' will reveal loads of people with this issue. You'll even see occurrences when TalkTalk has blacklisted itself!
To try to get around this issue I am experimenting with a different method for sending to your address. I'll use the new method for all emails coming from the Portsmouth CTC web site for the time being.
Please let me know if:
- You see any issues with Portsmouth CTC emails
- You don't get Portsmouth CTC emails (if you log in to the web site, you can see the latest 'PCTC Update' email under 'Recent news and articles' on the home page) - but first, please check your spam or junk folder